Our Staff

Angie Harger

Regional Administrative Coordinator

Angie is the Regional Administrative Coordinator for the Kansas City Area.  She started working in the Kansas City Region in October of 2019. She was drawn to the profession because her father had severe hearing loss and she saw firsthand the negative impact of hearing loss.

Outside of saving hearing lives, she enjoys entertaining for family and friends, spending time with her grandchildren and creating in her newly remodeled She Shed.

Brent Caruthers

Finding myself with hearing loss and wearing hearing devices at the age of six, I feel like I have been in the hearing field my entire life. Today, as I have watched my career develop and my practice grow, I have found one of my greatest assets is my hearing loss. It helps me relate to my patients and understand the everyday frustration hearing loss has on an individual’s life and those of their loved ones. I often feel an immediate connection when listening to a patient talk about their issues with hearing loss.

When I am not at work, I enjoy spending time with my children and parents, exploring nature, being active in my community and playing basketball. All things I hope to see my patients enjoy without feeling isolated by hearing loss. We do this by fitting patients with the devices and services they need to give them their life back.

Casey Penfold, HIS

Hearing Instrument Specialist

I am a born and raised Kansas native. I have been helping patients with their hearing needs for over a decade and enjoy being a part of the patient journey to better hearing for a better life.

My expertise includes diagnostic hearing testing, diagnosing hearing loss, hearing instrument selection and the fitting of customized hearing aids. With the experience and knowledge gained by being a national manufacturer representative in the industry, alongside my former local position as a certified hearing instrument specialist, I understand the importance of individual patient care.

My goal in working within the Audibel is to provide my patients with the latest in hearing aid technology that will best meet their hearing and lifestyle needs, and to provide superb patient care so that everyone who visits our clinics has a comforting and pleasant experience.

Chris Driscoll, HIS

Hearing Instrument Specialist

Chris Driscoll is a Hearing Instrument specialist in both MO and KS for over 20 years. Chris is originally from Lee’s Summit MO . Chris attended Lee’s Summit High School and Longview Community College and started working at Starkey in 2008. Chris began working in the hearing industry in 1999 and was drawn to the profession because he wanted to serve his community.

What Chris loves most about saving hearing lives is seeing the positive impact better hearing provides to patients and family members. patients.

Outside of saving hearing lives, Chris loves hobbies such as football, baseball, basketball and cooking BBQ.

Rachael Firl, HID

Hearing Instrument Dispenser

Rachael Firl is a Hearing Instrument Dispenser. Rachael is originally from Sartell, MN and moved to Plymouth, MN in 2017. Rachael attended St. Cloud State University and started working at Audibel in 2018. Rachael began working in the hearing industry in 2012 and was drawn to the profession because of family members and friends who suffer with speech and hearing difficulties.

What Rachael loves most about saving hearing lives is connecting people to their world again. Rachael strives for; precise custom solutions, concierge level care, and verified best speech clarity in her everyday work with patients.

Outside of saving hearing lives – Rachael loves hobbies such as golf, relaxing at the cabin, and cheering on the Wild, Vikings, and SCSU Hockey.

Muriel Heher

Patient Care Coordinator

Muriel has worked in the customer service field since 2007. Working in healthcare has allowed her to help people have a better quality of life.
Muriel has lived in Minnesota since 1997.

Married with two adult children, Muriel enjoys helping patients connect to loved ones through the gift of better hearing.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

My grandmother and I went to Beltone not too long ago and she had an appointment. She struggled with hearing loss for years and even I had trouble communicating because I found myself constantly raising my voice and repeating myaelf while she still couldn't hear me well. Paul was amazing,...

Rachel Thompson, on Google

Carson was helpful, understanding and showed compassion towards my mother. He work with her and her hearing aids until he found the perfect fit for her.

Pamela Buttrum, on Google

My husband went in for his hearing aid checkup. Highly recommend this location and Carson Hertzler. Carson takes the time to listen to any issues he has and fixes them. Great service!!!

Toni Forte, on Google

Carson was wonderful! He is a good listener, was totally friendly but professional and seemed to genuinely want to help me with my hearing issues. He did not rush me but carefully explained everything to me and washed my hearing aids as well.

Sally Stearley, on Google

Carson and team are amazing!! Felt like family from first I set foot inside. Scheduling was a breeze online as well as open availability which is hard to come by these days! Wait time once inside was almost none, very smooth and efficient system they got worked out. Carson was...

Nicolas Kramer, on Google

I have been with Audibel for years and have always been happy with them. They are always professional and friendly at the same time. Thank you for all you do for me .

Doris, on Google

Nice clean place. Easy to find. Friendly, knowledgeable people. Eager to help. Very little wait time.

Mary Chapman, on Google

My appointment with Audibel Hearing was outstanding from start to finish. From checking in, to the hearing test, evaluation, recommendations, reprogramming the hearing aids, to check out - all with precision. This is the place to go for any hearing problems. Thank you, thank you, thank you.

Brian Schlaak, on Google

People at audible hearing are excellent. Claire is knowledgeable, professional, extremely helpful. My new hearing aids are very very good. I certainly would recommend Audible.

Peter Schweigel, on Google

Always quick and friendly service and they always make sure all is well with my hearing aids.

Donna Beer, on Google

I had a great experience at Audibel Hearing Center. The staff was friendly, professional, and right on time for my appointment. They offer a hearing test at no cost and, most importantly, provide honest feedback afterward about whether you actually need hearing aids or not—no pressure at all. I really...

Brian Marcotte, on Google

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